Clinic Management System in Malaysia

Practice Management System for Dental Clinics
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Important key features for the future growth of your dental clinic

Let kumoDent manage your dental clinic management & operations.

kumoDent manages the full operations of your dental clinic from appointment scheduling to sales, inventory, prescription, commissions and even staff clock-in and clock-out! Patient data is securely stored and retrievable at any time and in a structured manner, which means you spend more time with patients and less time on administrative tasks. You would also be able to prevent access into the system when your staff is out of office and prevent the front desk from making changes on sales-related data, thereby greatly reducing risk of fraud.

APPOINTMENTS

Easily keep track of upcoming appointments and serve your patients professionally without overlooking or overbooking

Organising appointments can be challenging for any dental clinic, especially when coordinating doctors’ schedules and treatment durations to avoid overbooking. With kumoDent™, all appointments are automatically structured and aligned with each doctor’s roster and treatment times, helping you prevent scheduling conflicts and maintain a smooth, efficient workflow.

Staff Management

Enhance Working Efficiency with Clock-In/Clock-Out, Digital Duty Roster, and Task Overview

Manage your team effortlessly with kumoDent™’s built-in clock-in and clock-out feature, designed to improve attendance accuracy and encourage punctuality across your team. Enjoy full transparency with a pre-set digital duty roster, allowing you to allocate manpower seamlessly. With free access to the integrated kumoSan App, employees can view and manage their task lists, monitor their performance in real time, and track their daily appointments directly from their own profiles.

Commission Management

Maintain a positive working atmosphere with fair and transparent commission calculations

Wondering how to fairly distribute commissions between doctors and nurses? kumoDent™ simplifies commission management with flexible settings that let you predefine percentages or fixed amounts based on roles and treatments. The system supports multiple commission structures, ensuring fairness across your team. Eliminate disputes and streamline your monthly payroll process with accurate, automated commission calculations.

e-Invoicing

Real-time submission and instant e-Invoice generation with kumoDent™

Finding manual e-Invoice submission time-consuming and complicated? kumoDent™ eliminates the hassle with a fully integrated connection to the MyInvois portal, enabling real-time synchronisation for both individual and consolidated submissions. Enjoy seamless, automated e-Invoicing that saves time while ensuring full compliance with LHDN requirements.

Inventory

Track medication expiry dates, record consumables accurately, and manage sales orders seamlessly within the system

Transform your inventory management with kumoDent™ to prevent wastage from expired or missing items. The system features a FIFO (First In, First Out) module that accurately tracks stock batches and dispenses medication based on expiry dates. Consumables are recorded precisely for every treatment, while low-stock alerts help you restock items promptly. You can also create sales orders directly within the system by selecting the items you wish to replenish and choosing your preferred supplier. This streamlines stock management and ensures your dental clinic remains fully supplied at all times.

Duty Roster

Keep employees informed of their work schedules and organise appointments based on their availability

Simplify your scheduling process with a digital duty roster that keeps everyone aligned. By updating staff availability in real time, you can assign appointments confidently and avoid double bookings. This smart solution enhances clarity, teamwork, and professionalism within your dental clinic.

Dashboard

Stay focused and efficient with a clear daily task and follow-up overview

Get a quick summary of everything that needs your attention, from patient follow-ups to operational tasks. The clear and intuitive dashboard helps you prioritise your schedule, improve response time, and ensure every action contributes to your dental clinic’s growth.

Multi-branch Management

Manage multi-branch dental clinics with seamless data synchronisation

Keep track of your dental clinic’s performance across all outlets effortlessly. Enjoy real-time data synchronisation across all linked branches, allowing you to seamlessly transfer stock, coordinate appointments, allocate staff, and access patient records within a single system. Manual verification through emails or calls is no longer necessary, as every process is streamlined and completed directly within the system.

Billing

Flexible Billing Made Easy for Packages, Discounts, and Instalment Plans

We understand that many dental clinics offer package deals, instalment plans, and promotions to boost revenue. kumoDent™ provides a comprehensive and intelligent billing system that accurately applies discounts and instalment structures, ensuring seamless billing without errors or overcharging. All payment transactions and balances are securely stored within each patient’s profile, making them easy to access and track for future follow-ups.

Appointment Display

No more manual calls. Keep patients updated with appointment displays

No more calling out patient names manually during the queue. With kumoDent™’s appointment display feature, patients can easily track their waiting status and see which treatment room they are assigned to, all while enjoying a comfortable and relaxing waiting area.

FAQs about kumoDent's clinic management system

How does kumoDent™ differ from other dental and general Clinic Management Software?

For starters, kumoDent is built integrated with a Dental and Periodontal Charting module. The flow from the point a patient contacts the clinic for an appointment up until they leave the clinic is curated based on requirements from dental clinics.

Are there any setup costs in implementing kumoDent™’s Dental Clinic Management System?

There are no added costs in implementing kumoDent. If extra support services are required such as migration from legacy systems, kumoDent will be able to assist.

Is it possible to migrate data from my legacy Clinic Management Software into kumoDent™?

Migrating data into kumoDent is straight-forward, provided you have the data of your patients in a spreadsheet. kumoDent comes with a self-migration tool which is a wizard based migration. It is straight-forward enough, our users are able to do it themselves.

What are the hardware requirements to run kumoDent™’s Dental Clinic Management System?

KumoDent runs not only on the web but as an app on tablet devices. For the web, it runs on the latest Google Chrome. We recommend an Intel i5 processor or AMD Ryzen 5 with 8GB RAM and SSD at the very least to be able to run kumoDent efficiently. For tablet devices, running at least with iOS14 or Android 12 would make using kumoBiz (app for kumoDent) a breeze. With advancement of kumoDent’s technology, we will always recommend using the latest version of the operating system.

Is training included with kumoDent™’s Dental Clinic Management System?

Yes, kumoDent™ comes with a one-time training session.

I’m not well versed with technology and systems. How difficult is it to use kumoDent™’s system?

Kumo (kumoteam.co) invests heavily on its UI (User interface) and UX (User Experience) with updates to improve flow and reduce clicks in all of its products. The system comes with tooltips on its features, ensuring you know how they are able to function.

How secure is kumoDent™ Clinic Management System?

kumoDent is hosted in Microsoft Azure with security technologies only known to its creators. We are unable to divulge much information but you can be rest assured that we have steps in place to ensure your data is well secured.

How will kumoDent™ streamline my operations and improve efficiency?

One thing to note is that kumoDent is more than a Dental Clinic Management System. It allows you to manage your business online negating the need to be in the clinic to run the show which is especially important if you have multiple branches. Besides that, kumoDent provides solutions to managing your employees and patients through its kumoSan and MeTIME Wellness apps respectively. You can think of kumoDent as a one-stop solution which manages your overall business.

Digitalise Your Dental Clinic With a True Cloud Based Management System

We understand that managing a dental clinic is not easy, and kumoDent™ is designed to help you overcome those challenges.

With more than a decade of experience, we are dedicated to providing the most efficient and tailored management systems for the healthcare, beauty, and wellness industries. Our solutions are trusted by users across Southeast Asia, including Malaysia, Thailand, and Indonesia, helping businesses streamline operations, enhance customer experience, and boost overall performance.

kumoDent™ is trusted and verified by numerous dentists, demonstrating its effectiveness in improving daily dental clinic operations and enhancing workflow efficiency. We continuously develop kumoDent™ with innovative features and the latest technology, combining reliability with forward-thinking solutions to deliver a high-quality, future-ready dental management system. You can be confident that kumoDent™ is fully committed to supporting your dental clinic’s operations and growth today and in the years to come.

Solutions We Provide

Dental Clinic Management Features

Dental Clinic Marketing Tools

Dental Electronic Health Records (EHR)

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WHY Choose kumoDent™?

Streamline Your dental Clinic Operations, Boost Efficiency And Work Toward A Successful Business

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET.

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of patient profiles, inventory adjustment, staff, promotions, and more.

All-in-one Clinic Management System

All features fully integrated into a single system, accessible anytime via web and mobile apps, supported on Chrome, iOS, Android platforms.

User-Friendly, Focusing on Details

With a strong emphasis on user experience, kumoDent™ is developed to streamline your daily operations; provide immediate value from the start.

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA.

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance.

No Commitments Required

Experience a hassle-free sign-up process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility.

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users.

2,500+

Clinic & Wellness Centres

Countries Served

10+

Years of Industry Experience

Trusted by Leading Dental Academic Institutions

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"The available reports in kumoDent™ are very comprehensive and detailed. The quick link to WhatsApp feature makes it easy to communicate with customers in just one click. The preset template for Consent Forms, Medical Sick Certificates, Invoices and Sales Orders are also very helpful when it comes to documentation.

I also like it that kumoDent™ provides access management features for different users within the same clinic."
DR. NG KING HUA, Dentist
MCMC Dental Clinic
"I’m overall satisfied with the features kumoDent™ has to offer which includes booking, billing, patient data management and others. The continuous feature developments and updates are brilliant. "
DR. ZEO, Founder
Dental ABC
"kumoDent™’s cloud-based clinic management software has been a game-changer for our clinic. Their informative and helpful salesperson made the transition seamless the software’s convenience and sales tracking features have optimised our operations. Highly recommended for any clinic seeking streamlined management and improved employee performance."
DR. ANNETTE, Founder
True Dental & Co
"A good and practical management system. Easy to use and access. Our rep, Joseph is helpful and responsive. Had been recommending kumoDent™ to our dental colleagues as well!"
DR. EASTER, Founder
Core Dental Clinic
"I recently had the pleasure of using the dental system. From start to finish, every aspect of the system exceeded my expectations.

First and foremost, the SA who assisted me were absolutely excellent. His knowledge, expertise and warm demeanour put me at ease throughout the entire process. They patiently answered all my questions, ensuring that I fully understood each step of the process.

Highly recommend to anyone seeking top-quality dental system combined with an efficient and friendly system.

Five stars all around!"
DR. AFIQAH, Founder
Klinik Pergigian Penawar Ayer Hitam
"kumoDent™ is user friendly, intuitive and easy to navigate for the team, it also streamlines all the process from front desk, patient to payment."
DR. HADI, Founder
Dentalduo Clinic
"kumoDent™ is a cloud-based system which allows easy viewing on any device. It also has a feature to link to WhatsApp for easier communication with customers."
SAFWAN, Manager
Star Dental

Practice Management System for Dental Clinics